Frequently Asked Questions: Yuckquee.com


HOW TO ORDER MOBILE SKINS?

All Skin designs are available for ALL Phone models:

Step 1: Select skin category (For Example Matte, Abstract, carbon fiber etc.)

Step 2: Choose a particular skin from the selected category (Eg: red matte, Black Carbon Fiber etc.)

Step 3: Choose your mobile Brand & model from the drop down list below the product

Step 4: Click on Add to Cart

WHAT ARE YUCKQUEE MOBILE SKINS?

Yuckquee skins – the ultimate solution for adding style and protection to your devices. Our precisely cut self-adhesive thin textured sheets are designed to enhance the look of your device without compromising its sleek form factor. Unlike traditional cases and covers, Yuckquee skins maintain the slim profile of your device while offering a range of customization options.

WHERE CAN I FIND MY DEVICE/ WHY MY DEVICE IS NOT APPEARING IN THE SEARCH BAR?

You can easily find your specific device on every product page without having to search separately. All the designs featured on our website are available for most device models. To select your preferred design, simply choose your device from the dropdown list labeled "Select your model" on the product page. This makes it convenient for you to find the design that suits your device without any hassle.

WHERE IS MY ORDER?

We will send out your order within 48 hours of receiving it. In some cases, it may take a little longer than usual. You will receive regular updates and tracking information via email or text messages to keep you informed about the status of your order. Please remember to check your Junk/Spam folder as our emails might end up there based on your mailbox settings.

HOW DO I ORDER A SKIN FOR MY DEVICE?

To place an order, simply follow these easy steps. First, browse through the shop section and select the specific texture or design you desire. Next, choose the desired coverage option. Then, select the brand and model of your gadget. Once you have made these selections, proceed to place your order. That's all there is to it! It's a straightforward process that ensures you get exactly what you want for your device.

HOW LONG WILL IT TAKE FOR MY ORDER TO SHIP?

We will send out your order within 48 hours of receiving it. Sometimes, it might take a little longer than usual in certain situations. The time it takes for your order to arrive will depend on whether you choose standard shipping or express shipping.

CAN Yuckquee DELIVER TO MY SMALL TOWN?

Yes, Yuckquee.com can deliver to small towns as well. We have a wide delivery network that covers various locations, including small towns. So, you should be able to receive your order in your small town.

CAN I TRACK MY ORDER?

Yes, you will get regular updates & tracking details via mail and text messages to let you know about the status of your order. Also You can track your order here track my order

WHAT IF THERE ARE BUBBLES IN THE APPLIED SKIN?

We use materials with bubble release technology, so it is highly unlikely for air bubbles to become trapped during the application process. If any air bubbles do occur, you can easily push them out towards the nearest opening.

HOW DO I INSTALL MY SKIN?

You can visit our How to Apply Skins page for detailed instructions on skin installations

DOES YUCKQUEE OFFER AUTHENTIC/GOOD QUALITY SKINS?

Absolutely, we exclusively utilize genuine 3M, Orajet, and Oracal materials for all our products, including materials, textures, and laminations.

DO YUCKQUEE SKINS SUPPORT WIRELESS CHARGING?

Yes, Yuckquee skins and wraps are designed to be compatible with wireless charging, ensuring that your phone's wireless charging capabilities are not affected and continue to work normally.

WILL IT LEAVE RESIDUE ON MY PHONE WHEN I REMOVE IT?

Our commitment to using top-notch materials throughout our entire range guarantees that there is absolutely no possibility of any residue being left behind by our skins. We have conducted extensive testing on all the materials we use, providing you with the assurance that your device will be even cleaner than before you applied the skin.

I CAN’T FIND A Yuckquee MOBILE SKIN FOR MY DEVICE ON YOUR WEBSITE, WHAT SHOULD I DO?

There is a good chance that we are already working on it. Just send us an email at Support@Yuckquee.com, and we will inform you about the progress.

CAN I CHANGE MY ORDER BEFORE IT IS SHIPPED?

You can only change your order within 12 hours of placing the order. Just mail us your order ID, your new preference and we will take it from there.

CAN I RETURN THE PRODUCT ONCE RECEIVED AND GET A REFUND FOR THE SAME?

Once an order has been shipped from our warehouse, we do not offer refunds. However, we do provide free replacements in the event that the products are damaged or incorrect.

WHAT IF THE PRODUCT HAS A DEFECT?

If you notice any defects in the skin before applying it, please send us some pictures of the skins you received within 24 hours of receiving the shipment. After reviewing the images, we will arrange a product exchange at our expense. If you discover any defects after applying the skin, please send us photos and we will guide you on the next steps after examining the issue. It is important not to accept orders that appear to be damaged or tampered with. In such cases, please contact us as soon as possible. Additionally, if your order is accepted, it will be necessary to provide a video of the unboxing in proper lighting.

HOW SOON CAN I EXPECT A REFUND IF MY ORDER IS SUCCESSFULLY CANCELLED AND I HAVE PAID ONLINE?

We will initiate the refund process from our end within 2 working days. Please note that it may take anywhere from 0 to 7 working days for the funds to be reflected in your account, depending on the payment method you used.

IS YUCKQUEE A LEGITIMATE AND LEGAL BRAND?

Yes, Yuckquee is a legitimate and trustworthy brand that provides high-quality products. We ensure that all our skins are made of premium materials to protect gadgets from scratches and smudges. You can visit our Instagram and review page to see what our customers have to say about us.

IS YUCKQUEE SAFE & TRUSTWORTHY?

Yes, Yuckquee is a completely legal and safe brand. We prioritize customer satisfaction and offer high-quality products to ensure a positive experience for our customers.